Healthcare pack: practices, clinics and labs
Complete plan
Six short modules for health professionals and staff of practices, clinics and labs: patient data through secure messaging, your card and your session on a shared workstation, apps and health data hosting, downtime procedures under ransomware, the phishing email and the right recipient.
- 13 min
- 6 modules
- 19-question check
- English · Français
- Attestation
You will be able to
- Explain why patient data sent by a consumer messaging app, a text or a personal email slips out of the practice's control
- Explain why working in a colleague's session distorts the record of who accessed patient files
- Use for patient data only the tools approved by your practice and hosted by a certified health data host (HDS in France)
- Switch to the department's planned paper procedures, keeping patient safety and identity checks first
- Recognise the warning signs of a phishing email
- Check the full address, not the autocomplete
Programme
6 modules · 13 min-
Patient data: secure messaging, not your personal phone 2 min
- Explain why patient data sent by a consumer messaging app, a text or a personal email slips out of the practice's control
- Use the secure health messaging your practice provides (MSSanté in France), and the tools provided for photos
- Share only with the professionals caring for the patient, check the recipient in the directory, and report a send through the wrong channel at once
-
Shared workstation: your card, your session 2 min
- Explain why working in a colleague's session distorts the record of who accessed patient files
- Log in with your own professional card (CPS, e-CPS in France) or your own ID, never lend your card or write down its code or your password
- Lock the computer and take your card when you leave, and report a missing access or a slow tool instead of working around the rule
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The handy app and your patients' data 2 min
- Use for patient data only the tools approved by your practice and hosted by a certified health data host (HDS in France)
- Refuse free consumer tools (booking, drive, online transcription), even when encrypted or password-protected
- Re-read and correct every note produced by an AI dictation or transcription tool before you sign it off
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Downtime: care goes on 3 min
- Switch to the department's planned paper procedures, keeping patient safety and identity checks first
- Tell your manager or IT at once, and plug in no personal device: only the equipment your organisation provides
- Write everything down on paper with the time, and keep every document for re-entry when systems return
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Phishing: 3 seconds not to click 1 min
- Recognise the warning signs of a phishing email
- Apply the 3-second reflex: stop, check, report
- Know what to do if you have already clicked
-
The wrong recipient 2 min
- Check the full address, not the autocomplete
- Use BCC or the right tool for group mails
- Open the attachment before sending: hidden tabs and columns
- Share sensitive files through a controlled link, never via personal tools
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Knowledge check
19 questions, pass mark 80 %. Explanations after each answer; you can try again.
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Attestation
One per person, with the date, the score and the frameworks covered — anyone can check it online with its code.
Version 1 · updated October 6, 2026